white paper modernizing telco microservices
White Paper

How Modern Commerce Technology is Transforming the Telecommunications Industry

by commercetools

commercetools white paper Modernizing the telco enterprise with microservices

About the White Paper

Modernizing the Telco Enterprise with Microservices

There is probably no industry that has had a greater impact on human communications, nor one that has been affected as significantly by it as telecommunications. How the telecom giants connect people is one thing – but how they keep up with the demand for faster, better service is an architectural and organizational lesson for those telcos that are struggling with outdated systems.

In this white paper, we will trace the development of major telecommunication providers, how they position themselves in today’s fast-moving world of communication and which technological and organizational changes to make to deliver a state-of-the-art customer experience and develop new revenue streams.

Key Takeaways

  • The history of telecommunications.

  • The evolution of the telco sales model.

  • The top 5 challenges CSPs face today.


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